Episode 08

00:40:58

Is AI solving the right problems in your firm?

Thinking about going starting your own financial planning firm and choosing your own tech stack? That's exactly what host Cathi Harrison, co-host Hannah Pendlebury and guests Hayley Millhouse and Gary Abela are exploring in this episode.

Hayley shares her journey to launching her own DA firm with long-time friend Lisa. Hannah chats to her about the key decisions, unexpected challenges and lessons learned - including last-minute FCA hurdles and the real cost of building a tech stack from scratch.

Cathi is then joined by Gary to cut through the noise around AI adoption. Gary shares why new firms should define their operating model before choosing their tech, why complex advice cases aren't the right place to lean on LLMs, and recommends his top three AI tools for financial advisers.

The podcast is brought you with to thanks to our Lead Sponsor, Royal London.

watch the episode

key moments

07:08 - Hayley's journey to co-founder

11:11 - The FCA authorisation process

17:16 - Hayley's take on tech stacks

28:09 - Gary's core philosophy shift

33:06 - The "rule of thumb" moment

35:06 - Gary's take on LLMs and suitability

36:53 - Top 3 AI tools from the AI expert

meet the speakers

Cathi Harrison

Cathi is Founder & CEO of Verve and the Verve Foundation, working to achieve their combined mission of building the future of financial services within the UK.

Hannah Pendlebury

Hannah is a former sports commentator and co-host of the New Business episodes of the NewIn podcast after launching her own IFA practice.

Hayley Millhouse

Hayley has over two decades of experience in financial planning, and recently co-founded her own firm - Lumina Mortgages and Financial Planning.

Gary Abela

Gary is an experienced commercial leader and exited founder, who works with financial institutions, fintechs and tech leaders to accelerate AI adoption.

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